Airport Assistance

Airport assistance

Welcome, formalities, transfers, and logistical coordination for your teams in Africa.
Assistance Aéroportuaire
XPRO Group offers a comprehensive airport assistance service to facilitate your teams' travel in Africa.

Airport welcome and formalities

Personalised welcome, assistance with immigration and customs formalities.

Facilitation of immigration

Visa, work permit and entry document management.

Transfers

Airport-hotel transfers, airport-industrial site transfers with adapted vehicles.

Logistics and reservations

Accommodation, local transport and daily logistics.

Crew rotations

Rotation planning: tickets, visas, transfers, and multi-site coordination.

Operational support

Assistance will continue for the duration of the mission.

Frequently Asked Questions About Airport Assistance in Africa

What does XPRO Group’s airport assistance include?

Airport assistance covers all operations related to air freight upon arrival or departure. In practical terms, our teams handle cargo reception, coordination with airlines and handling services, customs clearance, temporary storage, and final delivery.For airport assistance in Africa,this local presence is decisive: it prevents bottlenecks and speeds up cargo release.

What are the lead times for air freight to Africa?

Air freight is the fastest solution: for express shipping, allow generally 2 to 5 days depending on the destination, the type of goods, and customs formalities. However, the actual lead time depends heavily on the efficiency of customs clearance upon arrival. This is why our teams prepare the formalities upstream, so that the cargo can be released as quickly as possible after landing.

Do you manage express customs clearance upon arrival at the airport?

Yes, airport customs clearance is an integral part of our service. Our on-site customs declarants handle declarations, tariff classification, and tax payment in direct coordination with airport customs services. As a result, your cargo does not remain unnecessarily in the bonded area and can be delivered quickly to its final recipient.

Can you handle urgent or critical shipments?

Absolutely. Airport assistance is specifically designed for urgent flows: spare parts delaying a worksite, critical equipment, or sensitive components. Our responsiveness and local presence allow us to process these shipments as a priority. For industrial projects, this service complements our international freight offer by providing speed when it is essential.

Which African airports do you cover?

We operate at the main airports in West, Central, and Southern Africa through our network of local entities and correspondents. Our presence on the continent ensures reliable assistance wherever you need it. To check coverage for a specific airport or organize a shipment, contact our team: for a prompt response.

Planning a logistics operation in Africa? ?

Contact our team to discuss your project.